Terms & Conditions

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Please read carefully before you proceed

Adverse weather condition

On those occasions when adverse weather conditions such as floods, heavy thunder and lightning challege external resoures, some operations may become physically impossible until the weather improves. At such times, our main priority is to ensure that you and your passengers are taken to a place of safety; the towing of your vehicle may not be possible until weather conditions permit.

Rights

In the case of false statement, Amanah Auto Assist shall have the right to refuse any or all benefits.

Force Majeure

Amanah Auto Assist shall not be liable for failure to provide the services under the terms of services set out if such failure is caused or contributed by acts of nature, acts of a public enemy, acts of govermental authority or any political sub-division or any department or regulatory agency thereof or entity created thereby, acts of terrorism, orders of any court or, arbitrary body, acts of any person engaged in subversive activity of sabotage, strikes, embargoes, delays due to any of the above or events beyond our reasonable control.

Expectation to Amanah Auto Assist Services

Amanah Auto Assist is intended to cover for emergency situations only.

Therefore, Amanah Auto Assist will not cover the following problems;

  •    The vehicle is participating in any racing or rally campaign or speed or durability testing or is driving on a non-official road;

  •    War, riot, rebellion, political demonstration, robbery strike, military or anti-terrorism acts, or disaster caused by earthquake, adverse weather or a atmospheric phenomenon,       or radiation caused by nuclear fission or manual acceleration of atomic particle;

  •    Any breakdown caused by intentional destruction, damage or participation in illegal or criminal activities;

  •    The breakdown of the vehicle is caused directly or indirectly by interference by the police or other relevant authorities;

  •    Any breakdown caused by intentional destruction, damage or participation in illegal or criminal activities;

  •    The breakdown of the vehicle is caused directly or indirectly by interference by the police or other relevant authorities;

  •    Damage caused by operation of the vehicles without following the use instructions;

  •    Any relevant fees or property losses caused after breakdown of the vehicle;

  •    The vehicle is not maintained at such status that is suitable for driving on the roads or not maintained according to the suggestions of the vehicle manufacturer;

  •    The vehicle is used for commercial purposes like taxiing or leasing, etc.;

  •    The vehicle is used for the purpose of trial driving;

  •    When the driver of vehicle falls within one of the following circumstances:

  •    At the drunk status; if the alcohol content in the blood of the driver of vehicle exceeds the value as specified in the traffic laws, vehicle driving laws or road safety laws;

  •    Is affected by drugs, poisons or over-the-counter anaesthetics;

  •    No driving license or corresponding license for the type of vehicle,or the driving license is revoked or withdrawn due to violation of relevant provisions;

  •    When vehicle has no corresponding documents or certificates (including technical inspection and mandatory insurances), or is not complying with legal requirements or such       requirements for public road traffic of the beneficiary's vehicle;

  •    When vehicle carries hydrocarbon fuel, inflammables, explosives, toxic mineral substances or other materials, causing losses;

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